Customer Experience Data Visualization Analyst

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Date: Apr 10, 2024

Location: Houston, TX, US, 77043

Company: CEMEX

Company Overview

Founded in 1906, over the last 110+ years' CEMEX has grown into a global building materials company that provides high quality products and reliable service to customers and communities throughout the Americas, Europe, Africa, the Middle East, and Asia. Here at CEMEX we offer our employees competitive wages, career growth, excellent benefits including health, dental & vision plans, vacation or paid time off, employee assistance program and retirement plan options, along with over a century of stability to build your next career on! To learn more about our company culture and why you should join us, visit us at www.cemexusa.com/careers. For direct access to CEMEX Career Opportunities, visit us at https://jobs.cemex.com/.

Job Summary

The Data Visualization analyst is responsible for gathering requirements from business partners, determining the best way to "tell the story” with data, and building dashboards, ad hoc reporting, and presentations as appropriate. This person plays a crucial role in analyzing data to provide valuable insights and support decision-making within the organization. This position involves collaborating with various stakeholders to advise on best data practices, deliver dashboards and reports, and provide actionable insights.

Job Responsibilities

  • Extracting and evaluating data from multiple internal databases
  • Responsible of operation & maintenance of reports & KPIs
  • Able to design/develop industry-leading data visualizations based on an understanding of common and more fine-grained data visualization/representation challenges, data problems, and eventually, relating to the use cases of our current/prospective customers.
  • Understands the tradeoffs between graphics paradigms and speaking multiple visualization grammars, and how they relate to the data we have and that we’re trying to represent. (Recognizing that we have scales and what it means when these data oppose each other on different axis.)
  • In this role, you will lead data-driven decision making with the team about which languages, frameworks, and libraries we should use to visualize customer data that is best matched to the twin challenges of exploratory data analysis and analytic presentation.
  • Cultivate your knowledge and help educate our team in your areas of expertise.
  • Bring a critical eye to our work, and patience to refine it with us until we meet the required your standards.
  • Create analytics reports and dashboards to provide valuable, relevant business insights for different stakeholders.
  • Clean and transform data using Power BI's Query Editor to prepare ETL processes to optimize reporting datasets.
  • Create data models and tables within Power BI to support efficient, optimized data warehousing and reporting workflows.
  • Additional projects or tasks as assigned by my manager.
     

Qualifications

  • B.S or BA in computer science, data science, mathematics or related technical degree
  • 4+ years of experience with Power BI or similar data visualization tool and knowledge of best practices within data visualization and user experience. (DAX, Power Query, MDX, Dataflows, Semantic Layer, Datasets & Modeling, Scheduled Automatic Refresh and Scheduling refresh in Power BI services)
  • 3+ Proficient in SQL; ability to write queries optimally and familiarity with complex calculations. Understanding data flow, source transformation destination – ETL-, Data Modeling, Stored Procedures, Consultations.
  • Familiar with the Agile/SCRUM methodology
  • Deep domain expertise of data science, statistical analysis, and data visualization
     

Knowledge, Skills, and Abilities

  • Bilingual Spanish is a plus.
  • Know the Power BI environment and its disciplines (data integration, data modeling and reporting)
  • Create Data Flows from different sources for analysis.
  • Create connections to different data sources through Power BI Services
  • Data modeling and mapping, semantic layer generation and standardization
  • Design high-impact reports/dashboards and choose the ideal visualization based on the customer’s needs
  • Optimize down to the smallest detail so that their reports take up less space.
  • Attention to detail and a passion for data accuracy.
  • Ability to support complex analysis in understandable forms to business stakeholders.
  • Analytical, self-administered, proactive.
  • Articulated (Good oral and written communication)
     

Working Conditions

Capable of working in an open concept office environment & sometimes remote environment.

Physical Requirements

Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

Legal Notices

CEMEX is an EEO/AA (equal opportunity/affirmative action) institution and does not discriminate on the basis of race, color, religion, religious creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital or familial status, military or veteran status, or any other characteristic protected by under federal, state or local law in the programs or activities which it operates.

CEMEX will consider for employment qualified applicants with criminal histories in a manner consistent with all local, state and federal laws.

CEMEX is an E-Verify participating employer.

Arizona Smoke-Free Act.  CEMEX complies with the State of Arizona’s Smoke-Free Act (Arizona Revised Statutes § 36-601.01). Smoking and/or the use of tobacco or related products is prohibited in and on CEMEX property as well as any building and/or vehicle owned or leased by CEMEX.

CEMEX offers both competitive pay and benefits. Benefits applicable to this position may include, but are not limited to, medical, dental, vision, 401(k), Paid Time Off, and Holiday Pay, as well as a comprehensive wellness program to help keep employees and their families healthy and well. You can learn more about CEMEX Benefits by visiting the CEMEX USA Benefits and Well-Being page. (https://www.cemexusa.com/careers/life-at-cemex/benefits-well-being).

EEO Statement - En Español

CEMEX es una institución EEO/AA (igualdad de oportunidad/acción afirmativa) y no discrimina en base al sexo, edad, raza, color, religión, discapacidad física o mental, credo, origen nacional, estatus veterano, orientación sexual, información genética, identidad de género, o expresión de género en los programas o actividades los cuales opera.


Nearest Major Market: Houston

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