(CEN) MASTER DATA, ANALYTICS & E2E IMPLEMENTATION SUPPORT (GLOBAL DEPLOYMENT SERVICES)

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Date: Aug 13, 2022

Location: San Pedro Garza García, NLE, MX, 66265

Company: CEMEX

Job Description

Manage Global Deployment Cross-Track Services In coordination with Regional Process & IT to all regions / countries.

Main Responsibilities

  • Participate in the global design of solutions making sure the regional deployment needs are included
  • Coordinates the Master Data requirements for new global solutions to be implemented.
  • Manage the Global Deployment activities for CEMEX Go Track & Drivers releases in the countries.
  • Coordinates the CEMEX Go support for go-lives & stabilization.
  • Manage proactive analysis and coordinate actions required to increase efficiency & accuracy on CEMEX Go Track & GPSs status
  • Manage the Global deployment of Digital-touch initiatives like: Walkme, Olivia Chatbot, WhatsApp, etc.
  • Coordinate CEMEX Go translations of new fields, screens, texts, etc.  across teams & countries
  • Coordinate Global Roadmaps & Plans updates

Position Challenges

  • Managing many parallel initiatives with tight plans (timelines).
  • Global role which implies working with different cultures & time zones
  • Deployments may require working on weekends

Qualifications

  • English & Spanish (Proficiency Level)
  • Academic Background (ideal bachelor’s degrees and master’s degrees)
  • Areas of expertise (CEMEX Businesses & Processes Knowledge, Digital Transformation, Process & IT) – Minimum 5 years of experience
  • Technical Skills required by role (ideal for position: CEMEX Go & SAP)
  • Soft Skills (ownership, teamwork, project-management, verbal and written communications skills, effective presentation skills, self-motivated, etc.)

Internal/External Relations

INTERNAL:

  • Global & local Customer Experience teams & other business areas
  • Global/Central & Regional Process & IT Teams
  • Neoris Teams

EXTERNAL:

  • External Consultants
  • Vendors/partners on IT solutions
  • Customers

CEMEX Diversity and Inclusion Statement

At CEMEX, we recognize the diversity of the world in which we live and in which we do business. We respect diversity, we address the inclusion and non-discrimination of any talented person, regardless of gender, physical ability, age, sexual orientation, culture, ethnicity, religion, political affiliation, marital status, pregnancy / maternity / paternity and nationality. We promote a culture of equity for the construction of a sustainable business and the well-being and development of CEMEX employees.