(CEN) PROCUREMENT BUSINESS PROCESS CONSULTANT

Job Description

Collaborate with Procurement COE and GES to understand and analyze business requirements related to Procurement processes

Main Responsibilities

• Conduct thorough assessments of existing Procurement processes and systems to identify areas for improvement.
• Design, standardize and optimize Procurement processes to enhance efficiency, effectiveness, and compliance.
• Coordinate cross-functional teams to achieve Procurement initiatives.
• Evaluate vendor performance and recommend improvements as needed based on SLA results.
• Negotiate with GES, Procurement, vendors, and SMEs on ServiceNow proposals, complex projects and changes

Position Challenges

• Assess and recommend processes and institutional platforms’ best practices to procurement User Experience.
• Establish and ensure process governance model is abide by Procurement and GES.
• Design and propose new ways of working on RPA and AI.            
• Determine ServiceNow Procurement Module global roadmap for GES and all Procurement towers.
• Plan and define ServiceNow Procurement annual budget in coordination whit GES strategy.
• Supervise ServiceNow Procurement adoption.
• Coordinate internal and external multidisciplinary teams to ensure processes’ standardization and optimization.
• Lead user satisfaction meetings with Procurement Operations to enable a continuous improvement in Procurement processes.
• Supervise suppliers’ performance and audit support.

Qualifications

Capabilities

• ServiceNow Procurement modules functional knowledge and technical understanding.
• Ability to map out, design and propose changes in Procurement processes, considering efficiency, effectiveness, standardization.
• Analytical abilities to assess existing processes, identify gaps, and recommend improvements based on information gathered.
• Skills to facilitate change within Procurement and GES, including communication, training, and addressing resistance.
• Project management skills to lead or contribute to Procurement (P2P) projects, ensuring they are delivered on time.
• Effective communication skills to interact with stakeholders, orchestrate and deliver results.
• Capability to develop and deliver training programs for end-users, Procurement, Suppliers and Operators.
• Proactive mindset for seeking opportunities for continuous improvement in Procurement P2P processes, looking and staying updated on industry best practices.
• Manage multiple teams to achieve the desired objectives and maintain alignment to the defined governance.

Experience

7+ years in Procurement, 2 years ServiceNow, 2 years of leading teams.

Educational background

• Educational Field: Business Administration, Engineering.
• Education Level: Master’s Degree (MBA), desired.

Internal/External Relations

INTERNAL

• Procurement COE, Procurement Global Sourcing, Fleet Management, Procurement Regional Operations, GES, P&IT

EXTERNAL

• Suppliers, ServiceNow

CEMEX Diversity and Inclusion Statement

At CEMEX, we recognize the diversity of the world in which we live and in which we do business. We respect diversity, we address the inclusion and non-discrimination of any talented person, regardless of gender, physical ability, age, sexual orientation, culture, ethnicity, religion, political affiliation, marital status, pregnancy / maternity / paternity, and nationality. We promote a culture of equity for the construction of a sustainable business and the well-being and development of CEMEX employees.