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Job title:  (CEN) PRODUCT DEPLOYMENT INTERN

Date:  Jun 30, 2026
Location: 

San Pedro Garza García, Nuevo Leon, 66215

Job Requisition ID:  61618

Name of the Project: Product Deployment Intern

Vice Presidency: Digital & Organization Development

Region: Central

Intern’s Location (Office): Campus CX

 

Eligible Semester(s): 5th - 8th semester

Careers of Interest: Engineering (ideal Mechatronic Engineer, electronics, mechanics, electrician, or mechanical administrator)

Schedule Availability: Between 25 and 30 hours per week

Period of Stay at CEMEX: 6 months, with the option of renewal

Tentative Start Date: July 2026

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Project Objective

Ensure the deployment of Arkik's Ready Mix Suite offering from prospecting support to solution implementation and operational continuity using Arkik's Ready Mix Suite. 

 

Challenges for the Students

  • Support the investigation of possible causes that lead to claims by the final consumer.
  • Provide technical advice to the client on possible physical adjustments to the plant to increase productivity.
  • Telephone advice without internet network connection
  • Solve failures that cause downtime
  • Provide advice to personnel in failures that are not typical of the automatic system.
  • Telephone advice to a desperate client 

 

Main Responsibilities and Activities to Be Carried Out

Technical evaluation of the plant 

  • Validate the physical-electromechanical conditions of the plant "Revision of dosing plants" prior to the implementation of Arkik with a client.
  • Support Level 2: Specialized support services directly related to plant control exercised by Arkik Batch; Example: "Automatism failure", "System errors", incorporation of a new plant element as an additive, failures in scales, calibrations, etc.
  • Guide the client to fix failures of the electromechanical part of the plant
  • Manage the stock of Arkik deployment team
  • Management and preparation of the hardware that will be assigned to the client in bailment or sale. (Upload of Master Data, Arkik control panel settings, Computer configuration.)
  • Physical monitoring of Arkik's stabilization after implementation.
  • Scheduling annual visits to clients with Arkik.

 

Customer facilities

  • Validate the use of Arkik advising the client.
  • Provide support on report management, best practices, configurations, etc. 

 

Maintenance Cloud Services

  • Monitoring of plant performance with Arkik Ready Mix Suite
  • Carry out constant monitoring of the weighing tolerance indicators and manufacturing times. 

 

Specific Requirements / Qualifications

General:

  • Engineering (ideal Mechatronic Engineer, electronics, mechanics, electrician, or mechanical administrator)
  • Ability to work in both operational and administrative areas.
  • Leadership. • Ability to relate to different people.
  • Ability to provide remote support (phone and WEB)

 

Required Experience:

  • Involvement in automation projects

 

Required knowledge:

  • Interpretation of electrical diagrams
  • Knowledge of basic level of electricity
  • Knowledge of basic level of electronics
  • Knowledge of basic level of mechanical and pneumatic engineering.
  • Knowledge: at least basic level of systems based on PLC's
  • Interpretation of ladder diagrams
  • Advanced English level
  • Efficient Office management
  • Teamwork
  • customer orientation – service
  • Effective communication
  • Achievement orientation
  • Functional Competences
  • Office management
  • Data Analysis
  • Supply management 

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