(CEN) RECEPTIONIST AND TELEPHONE SWITCH

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Date: Feb 9, 2024

Location: San Pedro Garza García, NLE, MX, 66265

Company: CEMEX

Job Description

Manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. In this position you will be the first point of contact for our company. Your duties include offering administrative support across the organization, welcome guests and greet people who visit the business.
This role may require working in shifts, so flexibility is a plus, along a focus on customer service.

Main Responsibilities

  • Greet people entering the building, answering any questions, providing directions and alerting staff when someone is there to meet or visit them.
  • Answer a multiple line phone system, manage calls by routing them to the proper extensions.
  • Manage the building log of who is entering and exiting the building.
  • Accept deliveries, organize them to be distributed to the correct recipients using the office mailing system and ensure they get to the recipient in a timely manner.
  • Serve as the face of the company, offering friendly service to those entering the building or calling in on the phone.
  • Maintain the reception area, keeping it clean and free of clutter.
  • Handle filing and data entry as requested.
  • Switchboard operation.

Position Challenges

  • Multi-tasking on busy times

 

Qualifications

  • Education: Bachelors or technical degree. 
  • Experience: Preferably 1 year as a receptionist or in administrative activities.
  • Intermediate computer skills.
    • Basic to intermediate Excel skills.
  • Advanced English proficiency (90%).
  • Excellent presentation.
  • Service-oriented attitude.
  • Availability to work in two shifts.
  • Soft Skills required: Proactivity. Responsibility. Analytical skills. Adherence to standards. Customer focus. Ability to work under pressure.

Internal/External Relations

INTERNAL:

  • Facilities operations
  • Security
  • General employees.

 

EXTERNAL:

  • General public
  • Clients and suppliers

CEMEX Diversity and Inclusion Statement

At CEMEX, we recognize the diversity of the world in which we live and in which we do business. We respect diversity, we address the inclusion and non-discrimination of any talented person, regardless of gender, physical ability, age, sexual orientation, culture, ethnicity, religion, political affiliation, marital status, pregnancy / maternity / paternity and nationality. We promote a culture of equity for the construction of a sustainable business and the well-being and development of CEMEX employees.

 

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