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(CEN) USER EXPERIENCE DESIGNER

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Date: Sep 3, 2021

Location: San Pedro Garza García, NLE, MX, 66265

Company: CEMEX

Job Description

Ensures to deeply understand the client/business requirements and the users/customers needs. Work closely with customer support, user interface design and software development teams. Be involved along the entire digital products lifecycle, in order to ensure the improvement of user-centric experiences.  To design user interfaces and content strategies.

Main Responsibilities

•    Establish and maintain a corporate UX strategy (UX guidelines and standards). 
•    Tools and practices maintained and used to deliver UX services
•    User research, Personas, Market research
•    Empathy maps, User journeys
•    Experience Maps
•    Usability testing, A/B testing
•    Information architecture, card sorting
•    Wireframes
•    Heuristic review
•    Support projects with UX and UI tasks
•    Stay updated on the best UX practices and methods
•    Ownership of creating a UX corporate culture
•    Document and support the execution of UX analysis processes
•    Design systems management

Position Challenges

•    Manage various conversations and projects with different departments and roles 
•    Work with an international team. 

Qualifications

-  Fluent Spanish and English
-   Bachelor’s degree and master’s degree in one of the following areas: Graphic Design, Information Systems, Marketing, Business Management.

-   +4 Years of UIUX related experience.

-    Sketch/Figma, Invision
-    Public speaking, presentation skills, empathetic, good listener. 

Internal/External Relations

  • Internal:

  • •    Business Evolution & Consulting Services
    •    Digital Services
    •    Global Data Science
    •    Regional Teams
    •    Scrum teams
    •    Corporate Communications
    •    Product Management 
    •    User Engagement
    •    Various Business units (e.g. Sales, Human resources)
     
  • External: 
  • •    Various UI/UX agencies
    •    CEMEX Customers

CEMEX Diversity and Inclusion Statement

At CEMEX, we recognize the diversity of the world in which we live and in which we do business. We respect diversity, we address the inclusion and non-discrimination of any talented person, regardless of gender, physical ability, age, sexual orientation, culture, ethnicity, religion, political affiliation, marital status, pregnancy / maternity / paternity and nationality. We promote a culture of equity for the construction of a sustainable business and the well-being and development of CEMEX employees.